1. Information We Collect

We collect information you provide directly to us, including:

Account information (name, email, phone, company name)
Payment information (processed securely through payment providers)
API usage data and logs
Messages sent through the API (processed but not permanently stored)

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process your transactions and send confirmations
Send technical notices and support messages
Monitor and analyze usage patterns
Detect and prevent fraud and abuse

3. Message Data

Messages sent through our API are processed and delivered to recipients. We do not permanently store message content. Metadata (timestamps, recipient numbers, status) may be retained for billing and analytics purposes.

4. Data Security

We implement industry-standard security measures to protect your data:

Passwords are encrypted using bcrypt hashing
API keys are securely generated and stored
All connections use HTTPS encryption
Regular security audits and updates

5. Data Sharing

We do not sell your personal information. We may share data with:

Service providers who assist in delivering our services
Law enforcement when required by law
Third parties with your explicit consent

6. Your Rights

You have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your account and data
Export your data
Opt-out of marketing communications

7. Cookies and Tracking

We use cookies and similar technologies to maintain your session and improve user experience. You can control cookies through your browser settings.

8. Data Retention

We retain your account information for as long as your account is active. Usage logs are retained for 90 days. You may request account deletion at any time.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.

10. Contact Us

For privacy-related questions or requests, contact us at: privacy@smess.io

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